AS ISO/IEC 30105.3:2017/Amdt 1:2022
信息技术 IT 支持的服务 业务流程外包 (ITES-BPO) 生命周期流程 第3部分:测量框架 (MF) 和组织成熟度模型 (OMM)
Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 3: Measurement framework (MF) and organization maturity model (OMM)